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The airline's chairman, Alex Cruz, said that the hackers were "very sophisticated criminals" who had gained access to BA's system rather than infiltrating their encrypted data.

While British Airways has not publicly revealed how it was exploited, Leigh Anne Galloway, cyber-security resilience lead at Positive Technologies, told eWEEK in an email that the fact that the attack exploited vulnerabilities on BA's website and app gives us a picture of how the data breach occurred.

British Airways is facing a possible fine of around £500 million over a data breach that compromised 380,000 card payments after regulators said they were "making inquiries" into the incident.

In a statement, the airline added: "We have notified the police and relevant authorities".

From August 21st to September 5th, personal and financial details of travelers who made a reservation through the company's website and its application were undercover. No passport or travel details were stolen. He said the attackers had not broken the airline's encryption but did not explain exactly how they had obtained the customer information.

In the U.S., Delta Airlines said in April that payment-card information for several hundred thousand customers could have been exposed by a malware breach months earlier. "I blocked my card straight away, went to the bank and they said it's ridiculous that BA have allowed this to happen".

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Future bookings will not be affected, BA said.

British Airways experienced an IT-related crisis in May a year ago when roughly 75,000 passengers were stranded after the airline cancelled more than 700 flights over three days because of system problems.

BA informed customers affected by the attack yesterday, Cruz said. In July, the airline apologised after IT issues caused dozens of flights in and out of London's Heathrow Airport to be cancelled.

In May 2017, the airline was hit by a "major IT systems failure" that brought its operations to a grinding halt in the United Kingdom and stranded tens of thousands of passengers over the course of several days. If you receive any emails purporting to be from this incident or such like mentioning it asking for any personal information or to click on unverified links, discard them.

IAG also owns Spanish carriers Iberia and Vueling, as well as Irish airline Aer Lingus.

BA announced last month that it will halt flights to Tehran in September, citing low profitability as the USA reimposes sanctions on Iran.


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